If you are receiving an error similar to "ERROR 550 Rejected at zen.spamhaus.org" when sending e-mail, this is an issue with your ISP (BT, Demon, Orange, etc.). Our mail servers check IP addresses that are attempting to send email against a database of known email spammers.

Don't worry this doesn't mean you are accused of spamming, your current IP address, used many times by other customers of you ISP, may have been in the past used for sending unsolicited email.

Two Solutions

1. Disconnect your modem or broadband router and reconnect you will probably receive a different IP address that isn't listed.
2. Visit http://www.spamhaus.org/lookup.lasso and enter you IP address and email address. You can see your IP address here http://www.whatsmyip.org/

Last update : 13-11-2007 10:54

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